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Poverty Law Advocacy Administration And Client Navigator for qathet SAFE

Details

How To Apply

Position:Poverty Law Advocacy Administration And Client Navigator
Employer:qathet SAFE
Sector:Social Assistance
Posted:2024-Aug-12
Closing Date:2024-Aug-26
Salary or Wage:$28.00 per hour
Full or Part Time:Part Time
Location:Powell River, BC
Start Date:Sept. 16, 2024
Email:akurtzpr@telus.net

Requirements

- Driver’s licence and vehicle required.
- Relevant degree, diploma, or certification in a related field
- Experience in an administrative role, reception, or social services
- Ability to use technology proficiently and adapt to new technology
- Ability to deal with people sensitively, tactfully and professionally
- Ability to effectively communicate verbally and in writing
- Ability to prioritize and manage conflicting demands
- Ability to respond quickly in a dynamic and changing environment
- Ability to work individually as well as part of a team
- Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint)
- Professional telephone manners and strong interpersonal skills
- High flexibility with skills that allow one to work effectively in a diverse environment
- Inclusive and non-judgmental

Duties and Responsibilities

- The Administration and Client Navigator will be required to undertake a variety of duties to increase access to benefits for low-income residents and support the completion of tax returns
- This role will also act as a first point of contact for clients by phone and in person for the Poverty Law Advocacy office
Duties include:
- Answer the phone and emails; schedule appointments
- Guide clients in filling out forms or tax returns
- Database entry
- Maintain office records and files
- Interview clients for intake and prepare client statements
- Follow up on case files
- Support clients outside the office for the purpose of connecting with the Legal Advocate
- Assist clients with mobility barriers and those that may require extra support to complete PLA tasks

Additional Details

- The position is 18 hours/week and is funded for 3.5 years

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.