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WorkBC Powell River Job Posting

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Copy & Print Centre Representative for Staples Business Depot

Details

How To Apply

Position:Copy & Print Centre Representative
Employer:Staples Business Depot
Sector:Retail Trade
Posted:2020-Nov-17
Closing Date:2020-Dec-01
Salary or Wage:To Be Determined
Full or Part Time:Part Time
Location:Powell River, BC
Start Date:ASAP
Email:cathy.bartfai@staples.ca

Requirements

- Demonstrated selling ability
- Good technical proficiency with computers and Microsoft software applications would be an asset
- Comfort and knowledge working with print and finishing equipment would be an asset
- Ability to resolve clients concerns in a diplomatic manner
- Ability to engage clients in a friendly and professional manner
- Capacity to communicate with clients effectively using a variety of mediums
- Ability to work effectively with ongoing distractions is necessary
- Can engage appropriately and work as part of a team
- Capacity to work independently and seek out assistance as required
- 1-2 Years of Retail customer service is preferred
- Prior experience in a retail/commercial printing environment an asset
- Working towards or successful completion of high school is preferred

Duties and Responsibilities

- Urgently responds to customers in queue
- Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround
- Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing)
- Executes non-production tasks. This could include CPC online dashboard maintenance, CPC appearance standards, and maintaining supplies
- Promotes the right production and sales channels that best support client needs
- Assesses who the customer is and applies the right service principles
- Refers high potential clients and more complex orders to appropriate CPC Associate
- Assesses the client's requirements and make recommendations that add value to the client's project
- Asks the client if there's an upcoming project we can help them with
- Follows all correct cash register operations, and properly secures company funds and physical inventory at cash stations
- Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist
- Identifies and communicates suggestions for improvements in the CPC
- Checks all sources of communication for information (white boards, bulletin boards, portals etc.)
- Maintains general cleanliness of CPC workstations, according to company standards
- Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager
- As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises

Additional Details

- Conditions of the work environment are such that minor stress or physical discomfort may occur
- You are required to stand in a stationary position for periods of time. This would occur while working on various orders
- You will be exposed to moderately disagreeable levels of noise generated by the copiers and the ringing of the telephone and internal paging system
- A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax

Staples Inc. is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

WorkBC Powell River posts this position as a free service for the community. WorkBC Powell River does not screen employers or applicants, and assumes no responsibility or liability for the job posting. Any arrangements are between the job seeker and the employer.